But I understand why and how the process works, so I can’t blame STO. This was a nice gesture on their part, and yes had I been left out I too would have been upset. To be perfectly honest this is a subject that everyone has their own opinion of how/when cryptic should promote themselves. But you will agree that free shit isn’t one of those things □ Why resubscribe after the fact? It’s the 50th anniversary, and you know, maybe something else will show up at some point! Sure they’ll send you some things you don’t like. She is, however, swinging a bat’leth on your behalf. It’s handled by another aspect of the company that manages customer retention. As of the release of that email, Trendy did not have a role in it. And believe it or not, it’s normal for a CM NOT to know the details of every other department.I have asked the powers that be whether or not something could be done. So is there a chance you still can get it? The jury is out on that answer for the moment, but I would not be surprised if they aren’t discussing it at this very moment. Or you could have simply moved on from that email account. You may have tagged it as Junk in Outlook or Hotmail. You may have pressed mute in Google Gmail. That unsubscribe could have happened yesterday or 4 years ago. Not even a cool, latinum plated starship. Have you ever pressed UNSUBSCRIBE? Because if you did at any point, there would be NO LEGAL WAY Star Trek Online could send you anything. Actually, I’d be surprised if they didn’t. I’m betting the same goes for Cryptic and Star Trek Online. And yes, there are people who get dinged in court by not playing by the rules. While some buggers out there ignore it, those of us with physical addresses, shareholders, and legal teams have to play by the rules. Since 2003 in the US, and since 2011 in Canada, our activities are bound by a set of binding legal requirements. Chances are if you’re politically active you have gotten an email from someone I work for. While by night I’m pretending to be the Lootcritter, by day I work in Digital Marketing: Enterprise digital Operations, Social Media and yes, email marketing. Bear (bare) with me for a moment, because if you missed out on this, here is one possible no-good-terrible-what-the-frack reason why. I’m not kidding and welcome to my world of email marketing. (Waits for the roar of LAME! and all the hate the forums can muster.) Many who should have received it, but didn’t was because of one small problem. How much is up for your guess, however, 5 of the people I’ve spoken too have purchased more than 1K in the past year. but my current assumption is the dollar value spent in the past year. Pretty much no one does as it seems at this poitn some people are getting on thier acounts without the email. ‘Why doesn’t Star Trek Online love me they way I love them?’ĭisclaimer: At this stage, I DO NOT know the ‘gifting’ criteria. Reddit threads multiplied and a large vocal percentage of the community said ‘Why didn’t I get it?.’ and ‘Am I not whale-like enough?’ The promotion made it possible for each character on that account to gain access to it.Īlmost immediately a cry went up from the community with MassivelyOP reporting on the confusion. The promotion included a special code which allowed those players to receive a free T6 Grand Nagus Marauder. Yesterday an email marketing piece was sent to many active players from Star Trek Online. Some players are reporting the ship is showing up on their promotions tab without claiming a code. Update (3): No news on the criteria, and any assumptions previously made about criteria I’m now throwing out the window. Update (2): PWE Response originally published on MassivelyOP. See the bottom of this post for instruction on how to check your subscriptions status. Update (1): We’re getting reports of people not having/ or have been unsubscribed to the emails associated with this and other promotions.
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